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Independent Providers Solutions


Independent Provider

Since 1999, CM2000 has developed  technology to meet the specific needs of the homecare market. We’re well-known for our monitoring system which records over 2.5 million visit logs every week but we also offer integrated scheduling and financial management tools. Our CallConfirmLive! solution is really easy to set up and use – both in the office and in the community. We provide excellent training and support. 

Your local Council may already be working with us as we’re a trusted supplier to Councils across the UK who contract us to provide visit verification for all of their externally delivered care. 

CallConfirmLive! helps your business:

  • efficiently manage your workforce – our scheduling and optimisation tools automatically organise the most efficient and customer-focused rotas, helping you to identify untapped capacity 
  • reduce back-office processing – automate time-consuming processes like planning rotas, processing timesheets / mileage claims
  • streamline communication – use our Mobile Workforce Solution to send rota changes in real-time. This dramatically reduces the calls between the office and community staff
  • reduce costs – modules such as Mileage Wizard  can significantly reduce mileage claims and a reduction in printing, processing, postage and telephone calls will all save money too
  • evidence service delivery – real-time data puts office staff in control and allows action to be taken before problems of late and missed calls develop 
  • ensure quality service – punctuality and length of stay information is useful for quality audits and CQC inspections   
  • record and share outcomes – CM2000’s Wellbeing Outcomes Platform enables you to deliver more person-centred care using wellbeing intelligence gathered at the point of care delivery
  • protect Lone Workers – use our alerts to meet health and safety obligations and give reassurance that workers are safe, especially late at night or visiting Service Users with challenging behaviour  
  • ensure compliance with legislation – use our reporting tools to evidence compliance with National Minimum Wage / National Living Wage

To request a copy of our brochure for Independent Care Providers or to find out how CM2000 can help you improve efficiency, call us today on 0121 308 3010 or email