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CallConfirmLive! is the award winning, supplier hosted software application at the heart of all CM2000’s services.
Developed specifically for Health and Social Care, the system features the latest electronic call monitoring, electronic scheduling and financial management tools and is proven to bring significant cashable savings and administrative efficiencies, as well as increased quality and safeguarding for Care Workers and Service Users. The care monitoring and care management system is accessible via the Internet in real-time 24 hours a day, 7 days a week.
CallConfirmLive! is highly configurable and interfaces with all major care management, care monitoring, finance and electronic scheduling systems. Customers receive:
free technical and user helpdesk support
free quarterly service upgrades
full business analysis at implementation
PRINCE2 project management
comprehensive training.
CallConfirmLive! is used by 70 Councils in more than 96 Local Authority areas and over 1,000 Independent Providers. CM2000 services have been purchased by more Councils than any other solution offered through the ESPO Framework.
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Discover a new way of market shaping and quality assessment with our Provider Assessment and Market Management solution.
CM2000 has over 15 years’ experience in specifying, implementing and supporting care monitoring.
CallConfirmLive! features a fully integrated electronic scheduling system designed specifically for Council in-house and integrated health and social care services.
Supporting Councils on their outcomes journey for over 5 years.
Discover how CM2000’s secure web portals advocate safe and easy information sharing.